|Due By (Pacific Time)
||08/13/2017 08:00 pm
the problem is understaffing in customer service organizations ... my main solution was to hire the temps permanently.
You are looking for specific, measurable data (statistics and numbers) related how the problem is affecting the organization. key decision makers can see the "cost" of failing to address the problem. chart or graph.
Using Internet and industry resources, research ways that other companies have addressed this issue or one very similar to it. Look for specific information related to the customer response, efficiency, quality, employee satisfaction, and cost effectiveness of solutions others have implemented. Find at least five potential solutions you can consider for solving the problem you have identified. at least one chart or graph that represents the data you have collected. .
The data collection Excel spreadsheet and the data summary charts/graphs you have created from the research you have conducted should be submitted
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